Fix Buttons on Dell Laptop Keyboard

Published on by delllaptopparts

Keys getting stuck or falling off the keyboard are common problems for Dell laptops. If the computer is still under warranty Dell will repair the damage for you, usually for free. For those with expired warranties, however, many Dell keyboard problems are easily fixed with a few simple troubleshooting steps.

Jammed Keys

Spray the keyboard with compressed air. Get in between the keys to clear any debris or dust that may be jamming the keys. Remove the keys to fully clear out debris.

Remove the key or keys that are not working. Dell laptop keys are attached to the keyboard by a retainer; keys should snap on and off fairly easily.

If a Key Has Fallen Off

Line the key up with the retainer and press down firmly. They key should snap back into place. If the retainer has also come loose, line it up with the metal prongs above the rubber nipple that supports the key and gently press the retainer back into place. This may take a couple of attempts as the retainer is quite small.

Use super glue to reattach the key if you cannot re-seat it. Place a small dab of glue on the rubber key support, gently press the key into place and hold for a few seconds. Do not press the key all the way down, or it may become glued to the keyboard.

Replace damaged or lost keys individually from sites such as Replacement Laptop Keys (see "Resources"). Select your laptop make and model and the key that needs to be replaced. Match your keys to the example pictures provided to ensure you order the correct style.

Tips & Warnings

If a lot of keys have fallen off or are not working it may be more affordable to buy an external USB keyboard and use that instead, rather than replacing all the keys individually.

Take care not to remove the key retainer when taking off keys for cleaning. While it generally snaps back into place like the keys, it is much smaller and more difficult to reattach.

Do not use water when cleaning the keyboard or keys as this may damage the computer permanently.

Published on Dell Laptop Keyboard

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